Not a chatbot, a real assistant
Algomo follows your visitor's actions and helps with full context: it knows which page they are on and what they have already seen. If a step is faster to do than to explain, the agent does it.
It knows where they are
Because it has followed the visitor's journey, it already knows the page they are on and what they have seen; nobody has to describe or repeat anything.
It can work anything you allow
It has access to the page the visitor is on and can be set up to perform any action on it: filter a list, apply a discount code, add to the basket.
If the tool does not exist, it writes one
Describe the operation and the agent builds the tool it needs; no fixed menu.
Context makes the answer better
It talks about the exact product, room or basket in front of the visitor, nothing generic.
Nothing to install for the visitor
It runs in the visitor's ordinary browser session; nothing to accept, download or log into.
It does what you let it do
The agent can operate your site; you set the limits in plain language and they hold.
| Usually out of bounds | Usually fine to hand over |
|---|---|
| Issuing a refund or a credit. Applying a discount it was not given, or stacking codes. Cancelling or changing an existing order or booking. Anything that charges a card. Changing account details, addresses or passwords. Writing anything into your systems a person has not confirmed. | Filtering and searching. Opening the right page. Applying a code you have given it. Filling a form the visitor dictated. Adding to the basket. Starting a booking. Checking availability. |
You describe the limits the same way you describe everything else. If you forbid something, it does not do it, and it says why.
FAQ
What stops it doing something we would not want?
You write the limits yourself and the agent stays inside them. The table above shows where that line usually sits.
Does it work on any page?
It works the page the visitor is on, using whatever that page exposes. What it can do varies with what it finds there.
When does it act instead of explaining?
When doing the step is quicker than talking the visitor through it. Where that boundary sits is your call.
Can visitors still do things themselves?
Yes. It acts alongside the visitor, not instead of them.
See it work a real page
Open a demo where the agent operates the site, then give us your URL.