Retail agents that answer from your live catalogue, not the FAQ
Whether a size is in stock, when the order will arrive, how returns work: these questions decide the sale, and the agent answers them from your store's live data.
What it does
- Narrows a vague request down to what is genuinely in stock.
- Answers the arrival-date question before it becomes an abandoned basket.
- Adds the item to their basket for them, right in the conversation.
- Takes the after-sales questions that flood your inbox.
More: Industries · Shopify
See it on · Real agents, running on real sites
Every logo here is a working agent we built on that company's own site. Open one and ask it something.
What it handles for retail and ecommerce
- Stock by variant: whether that size and colour is available right now, checked against the live catalogue.
- Delivery and returns: arrival dates, shipping costs and the returns window, straight from your own policies.
- Basket: adds the item to the visitor's real basket, in their own session, so checkout carries on where they are.
- Order status and other post-purchase questions, once your order system is connected.
- Discount and promotion questions, answered from what you have actually published.
- Handover: when a question needs a human, your team gets the full conversation, not a cold start.
FAQ
Can an AI chatbot check live stock?
Yes. The agent reads availability from the same source your product pages do, so it sees stock by size and colour as it is right now.
Can an AI agent add items to the basket?
Yes, in the visitor's own session. The item lands in their real basket and checkout continues as normal.
How does the agent learn our catalogue and policies?
It reads your site, finds the APIs behind your product pages, and sets itself up from them.
Does it work with Shopify?
Yes. See Shopify for how it connects to a Shopify store.
Can it answer where-is-my-order questions?
It handles post-purchase questions, and can check order status where your order system is connected with us.
What happens when it cannot help?
It hands over to your team with the conversation so far, so the shopper does not repeat themselves.